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Privacy Policy

Privacy Policy

At HIBISCUS PARTNERS SINGLE MEMBER PC, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect the personal data you provide to us during our interactions, whether you’re a client, partner, or simply visiting our website. We value transparency and are dedicated to safeguarding your data in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

By using our services or engaging with us, you agree to the terms outlined in this Privacy Policy. We encourage you to read this document carefully to understand our practices.

  1. Who We Are

HIBISCUS PARTNERS SINGLE MEMBER PC is a professional consultancy firm offering strategic advice and solutions to businesses and organizations. Our role as advisors requires us to collect and use personal data, and we take our responsibility to protect this data seriously. Whether you’re working with us as a client or a partner, we respect your privacy and treat your information with care.

  1. What Personal Information We Collect

We collect different types of personal data based on the nature of your interaction with us. The personal information we may collect includes:

    • Identification Information: Your name, job title, company name, business address, email address, and phone number.
    • Professional Information: Details about your role, industry, and any other business-related information relevant to our services.
    • Financial Information: Invoices, payment details, or other financial information required for billing and accounting purposes.
    • Communications Data: Emails, phone call records, and other communications related to our consultancy services.
    • Website Usage Data: Information collected through cookies and similar technologies, such as your IP address, browser type, and website activity.

We only collect the data necessary to provide our services, ensuring that we minimize the information we gather to respect your privacy.

  1. How We Use Your Personal Information

The information we collect is used to deliver, improve, and manage our consultancy services.

Specifically, we use your data to:

    • Provide Consultancy Services: To advise, consult, and deliver tailored business solutions that meet your needs.
    • Manage Client Relationships: To communicate effectively with you, manage inquiries, and schedule meetings or consultations.
    • Billing and Payments: To process payments, manage billing, and maintain financial records for legal and tax purposes.
    • Marketing and Updates: With your consent, we may send newsletters or business updates related to the services you are interested in.
    • Legal and Regulatory Compliance: To fulfill our legal obligations, such as maintaining appropriate records or complying with applicable laws.

We always strive to use your data in ways that align with your expectations and the purpose for which it was collected.

  1. Legal Basis for Processing Your Data

Depending on the type of interaction we have with you, we process your personal data based on one or more of the following legal grounds:

    • Performance of a Contract: When processing is necessary to provide consultancy services in line with a contract.
    • Legitimate Business Interests: For activities such as improving our services, ensuring website functionality, or managing business communications.
    • Legal Obligations: To comply with applicable legal requirements, such as record-keeping or responding to regulatory authorities.
    • Consent: When you have provided clear consent for us to process your data, for example, for receiving marketing communications.
  1. How We Share Your Information

We respect the confidentiality of your personal data and do not share it with third parties, except in the following circumstances:

    • Third-Party Service Providers: We may work with trusted partners or service providers (e.g., IT support, payment processors) who help us deliver our services. These partners are contractually obligated to handle your data securely and in line with privacy laws.
    • Legal and Regulatory Authorities: In cases where we are legally required to share your information (e.g., in response to court orders or regulatory requests).
    • Business Transfers: In the event of a merger or business acquisition, your data may be transferred to the new entity, provided that similar privacy protections are in place.
    • With Your Consent: If you provide explicit consent, we may share your data for specific purposes.
  1. How We Protect Your Information

We take a range of measures to ensure the security and confidentiality of your personal data. These include:

    • Data Encryption: We use encryption technologies to protect sensitive data during transmission.
    • Access Controls: Only authorized personnel who need access to your data for legitimate business purposes are allowed to view it.
    • Data Retention Policies: We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

We continuously review and improve our security protocols to ensure your information is handled safely.

  1. Your Data Protection Rights

You have several rights when it comes to the personal data we hold about you. These rights may include:

    • Access: The right to request a copy of the personal data we hold about you.
    • Correction: The right to ask us to correct any inaccuracies in your personal information.
    • Deletion: The right to request that we delete your personal data, under certain conditions.
    • Restriction: The right to request that we limit the processing of your data under specific circumstances.
    • Objection: The right to object to the processing of your data for certain purposes, such as marketing.
    • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to have that data transferred to another provider.

If you wish to exercise any of these rights, please contact us using the details provided in the Contact Us section below. We are committed to addressing your requests in a timely and transparent manner.

  1. Cookies and Website Tracking

Our website uses cookies and similar technologies to provide a smooth and user-friendly experience. Cookies help us understand how you use our website and how we can improve its functionality.

You can manage your cookie preferences through your browser settings. For more detailed information, please refer to the Terms of Use of the website.

  1. International Data Transfers

When transferring personal data to a third country or an International Organization, we ensure that one of the legal bases under Article 6 of the GDPR is in place, and the following conditions are met:

    1. A relevant adequacy decision has been issued by the European Commission for the third country to which the data is being transferred (Article 45 GDPR), or
    2. Appropriate safeguards for the transfer of such data are in place in accordance with the GDPR (Article 46 GDPR), or
    3. In the specific case of processing, one of the exceptions under Article 49 of the GDPR applies (e.g., the explicit consent of the user has been obtained with information about the risks involved in the transfer, the transfer is necessary for the performance of a contract at the request of the data subject, there are public interest grounds, it is necessary for legal claims or the protection of vital interests of the data subject, etc.).
    4. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any significant changes will be posted on this page, and we encourage you to review this policy periodically.

If changes are substantial, we will notify you directly.

  1. Contact Us

If you have any questions, concerns, or requests about how we handle your personal data, please feel free to contact us:

HIBISCUS PARTNERS SINGLE MEMBER PC
K. Mavromihali 3, 18545, Piraeus, Greece
Phone: +302104121980
G.E.M.I. Number: 154027209000
Email: pv@hibiscuspartners.com

  1. Contact the Competent Authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Hellenic Data Protection Authority:

Hellenic Data Protection Authority
Kifissias 1-3, PC 115 23, Athens, Greece
Telephone: +30-210 6475600
Ε-mail: complaints@dpa.gr.

(https://www.dpa.gr/en/individuals/complaint-to-the-hellenic-dpa)

Effective: 10/10/2024